5 min read – By Nicholas Brown
We’re excited to unveil the latest update to the NJB TAXBACK App—Version 1.9.2!
This one’s a game-changer.
The NJB TAXBACK App – V 1.9.2
Over the past few months, we’ve gathered valuable client feedback, pinpointing what works best and what needed improvement.
Our top priority with this update is enhancing the user experience. To that end, we’ve fine-tuned various aspects of the app, eliminating small frustrations and refining key features.
So, now, without further ado, we’re thrilled to introduce Version 1.9.2!
Change 1, Auto open Messages.
1.9.2 Allows you to open a message straight from the notification. We hope this is a massive improvement in our communication.
Finding the right message to open has proven tricky at times, particularly if you have a number of unread messages.
Hopefully, this far improved version will give messages a more familiar look and feel.
We aim to improve the delivery of some of our generic messages to free up more time to connect with you over the phone about the more complicated stuff.
Change 2, Dynamic Message sorting.
V 1.9.2 Completely overhauls the messages screen. This change is a long time coming!
Gone is the static list of message categories.
In is a dynamic list of messages.
Sorted by newest to oldest.
Including a timestamp and excerpt.
V 1.9.2’s primary focus is user experience. Providing a familiar message-based experience was key to that. With the newest message now always at the top of the list
We believe this is one of the most significant improvements since the launch of the in-app refer and earn feature.
Change 3, Tap to progress.
Remember tapping the progress screen only to find it doesn’t do anything, well say goodbye to that.
V 1.9.2 brings our Progress tab to life!
We often received feedback that the progress screen “doesn’t do anything”, which is partly how it was designed.
The idea of the progress screen was to provide you with a visual indication of the status of your tax return and not something for you to actively engage with.
We have divided the completion of your tax return into six phases, each with several steps.
As we move through the various steps towards completion, you will see the percentage completion update and the current step displayed.
Well, that’s been updated! The progress screen is now interactive. Your current step is now animated, and tapping anywhere on the progress screen will take you to the message containing more information on the current step.
Change 4, More, More, More!
V 1.9.2 brings more of our content directly into the app. Within the more tab, you will now find links to:
- Our Rebate calculator
- Our What we need support hub
- Our Business Banking Hub
- Our Review pages
- Our YouTube Channel
- Our Dedicated QuickBooks Support Channel
- Our Tax Rates Page
- Our App updater tool
More access, more accessibility, less jumping around to find one answer.
Change 5, End Game
V 1.9.2 Adds more reassurance. Ask any accountant what they are doing in January, and it’s last-minute self-assessments.
The majority of our client base files early, although we do have some clients who prefer to wait. However, the 31st January Deadline always raises questions and confusion about who needs to do what, especially with HMRC’s various marketing campaigns, which are often more deliberately confusing than the last.
So we are introducing clarity! At least that’s the plan. Once you have completed your year’s tax return, the progress screen will be overlaid with an ” It’s complete” message.
Put Simply, if your progress screen says complete, no January deadline applies.
Check out our Video on YouTube for a comprehensive tour of all the new features.
Can NJB Taxback Help?
Of course, Just get in touch via any of these methods, and we will be happy to assist.
For assistance and expert advice, contact us at 02038220201
The NJB Taxback App
Download the free NJB TAXBACK App now to get started. Use our free rebate calculator to check if you are due a tax refund, or book a call with one of our experts to get started.
All of our clients already have a preloaded NJB TAXBACK App account.
Select log in from the options along the bottom and follow the reset password method to sign in.
About the Author
NJB Taxback has helped to save its clients £10 million in tax over the last four financial years.
NJB Taxback offers a revolutionary one-stop solution to filing your self-assessment tax return, which is guaranteed against HMRC investigation.
The NJB Taxback service combines the expertise of a qualified, friendly team with a free App to supercharge the process of completing your end-of-year tax return.
The NJB Taxback Trustpilot reviews speak for themselves.
